Question: Why Can’T My Account Make Purchases From The Blizzard Shop?

Has Blizzard Been Hacked?

Blizzard, the dominant role in on-line gaming, known for World of Warcraft franchise, amongst others, announced today that they gaming servers – has been compromised, no further details are released on the matter at the moment..

How do I enable purchases on Blizzard?

Check your Parental Controls email for a message from Blizzard Entertainment. Click the link under the account user’s name. This will take you to the Parental Controls setup page. Under the Purchase Settings section, check Allow in-game purchases, and click the Save Settings button.

Can’t add payment method Battlenet?

To resolve this problem:Delete all saved credit cards from your Payment Methods page.Clear the cache and cookies in your browser and make sure ad-blockers are disabled. You can also try a different browser.Update or temporarily uninstall any security programs.Make sure you type in the information manually.

How do I turn off parental controls without a password?

Start by opening the Google Play app. Select Settings, and under User Controls, select Content Filtering. You will be prompted to enter your password….Turn off Google Play content restrictions without a PIN by clearing data.Go to Settings > Apps.Tap on Google Play Store.Tap the Clear Data button.

How long does it take for Blizzard to respond to a ticket?

Response times are around the 24-48 hour mark currently last I heard. However, they do try and get to the more serious ones (such as account compromises) as quickly as they can. While you are waiting on your ticket reply, look over these Support Articles so you can be ready to protect your account once you get it back.

How do I change my age on battle net?

For the Blizzard account itself, you would need to wait on the Support ticket. Please be sure to include the actual date of birth in your ticket request, or they will have to ask you for it (can’t update it to something we don’t know!)

Why does it say this account Cannot make purchases from the Blizzard shop?

You will receive this error if your purchases are restricted by Parental Controls. You can disable restrictions in the Parental Controls Dashboard. If you want to completely remove Parental Controls from your account, contact us.

How do I contact Blizzard?

Contact UsCustomer Support. We’re available 24/7 to help with game, shop, and account issues.Press and Media Contacts. Looking for press releases, assets, or to get in touch with our public relations team? We can help.Tours. Visit Blizzard HQ in person! Email:

How do I turn off age restrictions on Blizzard?

To set up parental controls, log in to Account Settings with the child’s account and select Parental Controls. To modify the Parental Controls on your child’s account, visit the Parental Portal. To remove the Parental Controls, contact Customer Support.

How do I check my Blizzard hours?

You can see the total amount of game time active on your account by visiting the Management Account Summary page, and clicking on the World of Warcraft account.

How much does a WoW account cost?

Players can choose either a one-month WoW subscription for $14.99/month, a three-month WoW subscription for $13.99/month, or a six-month WoW subscription for $12.99/month. This will give them access to all of World of Warcraft’s previous expansions leading up to the release of Shadowlands.

Why can’t I call blizzard?

This error means you made a typo or added hyphens. Make sure you are entering the number correctly, without hyphens. This error can also happen if your number doesn’t belong to the country registered in your Blizzard Account. If you have moved countries, update your registered country and try again.

How do I get a refund from Blizzard?

Refund for Products on Blizzard Battle.netGo to the Blizzard official website and Log in to your account. … Now click on one of the listed games that you want to refund. … Click on the Payments icon and then click on the Contact Support button. … Here you will get the option for Request a refund, click on that.More items…•

Can I buy a WoW account?

Is it safe to buy WoW accounts? There are two ways in which you can buy WoW accounts, the first one being through specialized websites, and the second one directly from account owners, be it from forums, ex-guild mates, eBay and so forth.

How do I unlock my Blizzard account?

If you don’t have access to your email address or can’t recover your account, contact us. Blizzard Phone Notifications makes it easy to recover your account if this happens in the future. Simply enter the code sent to your mobile phone to unlock your account. Blizzard Authenticator can prevent account locks.

How do I get rid of parental restrictions?

How to turn off parental controls on an Android device using the Google Play StoreOpen the Google Play Store app and tap the menu icon, which consists of three stacked lines.Tap “Settings” on the menu, then scroll to and tap “Parental controls.”More items…•

Where can I sell my WoW account safely?

There are many websites that allow you to sell your account, although selling your account is against the Terms of Service. … Websites such as,, and all allow you sell (and buy) accounts.More items…

Are g2g accounts legit?

Some scammers and some legit, if you get unlucky and get a scamming seller G2G won’t do anything about it and just offer you in store credit that you can’t use until you’ve accumulated 50,000 points. … Well, G2G itself is not a scam, but a lot of users are selling hacked accounts.